Privacy Policy

 Privacy Policy for Mohada

Introduction

Welcome to Mohada's Privacy Policy. We value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).

Who We Are

Mohada (High Art Collective UG, Talstraße 4a, 13189 Berlin) operates this website. For any data privacy concerns, please contact our Data Protection Officer at customer.service@getmohada.com.

Data We Collect

We may collect the following types of personal data:

- Identity Data: Name, username, or similar identifier.

- Contact Data: Billing address, delivery address, email address, and telephone numbers.

- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

- Profile Data: Purchases or orders made by you, preferences, feedback, and survey responses.

- Usage Data: Information about how you use our website, products, and services.

- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Data

We use different methods to collect data from and about you including:

- Direct interactions: You may provide us with your identity, contact, and financial data by filling in forms or corresponding with us by post, phone, email, or otherwise.

- Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data using cookies, server logs, and other similar technologies.

- Third parties or publicly available sources: We may receive personal data about you from various third parties.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

- To register you as a new customer.

- To process and deliver your order.

- To manage your relationship with us.

- To administer and protect our business and this website.

- To deliver relevant website content and advertisements to you.

- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

Legal Basis for Processing Your Data

We will process your personal data based on the following legal grounds:

- Performance of a contract: When the processing is necessary for the performance of a contract we have with you.

- Legitimate interests: When processing is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.

- Consent: Where you have given us explicit consent to process your data.

- Compliance with legal obligations: When the processing is necessary for compliance with a legal obligation.

Your Data Protection Rights

Under GDPR, you have the right to:

- Request access to your personal data.

- Request correction of any inaccurate data.

- Request erasure of your personal data.

- Object to processing of your personal data.

- Request restriction of processing of your personal data.

- Request the transfer of your personal data to another party.

- Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at customer.service@getmohada.com.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Policy

We keep our privacy policy under regular review. This version was last updated on [Date]. We will notify you of any changes by updating this page, so please review it regularly.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

- Email: customer.service@getmohada.com

- Address: High Art Collective UG, Talstraße 4a, 13189 Berlin, Germany

By using our website, you agree to the terms of this privacy policy. Thank you for trusting Mohada with your personal information.